Your Questions, Answered
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If your loved one is receiving hospice care, simply ask the hospice nurse to contact Orlando Direct Cremation Service. If your loved one is not receiving hospice care, call us directly at 407-869-8861. Our family will guide you through the next steps and help coordinate the necessary arrangements.
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The cremation process can take up to a week to ten days, although it may be completed sooner. Timing depends on several factors, including the physician signing the death certificate, Medical Examiner approval when required, and applicable waiting periods. Some of these steps are outside our control, but we will keep your family informed throughout the process.
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No, purchasing an urn is not required. Your loved one's cremated remains will be returned in a suitable temporary container. If you would prefer an urn, we also offer a selection available for purchase. Our family will be happy to explain your options without any pressure.
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Once the cremation is complete, we will contact your family to coordinate the return of your loved one's cremated remains. We offer home delivery to families in our local service area and can arrange shipping for families outside the area. Our goal is to make this final step as simple and convenient as possible.
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Payment arrangements may depend on the financial circumstances of the deceased and the family. We understand that every situation is different, and our family will explain the payment options available and guide you through the process with compassion and understanding.
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Yes. Orlando Direct Cremation Service is available 24 hours a day, 7 days a week. Whether you need immediate assistance or simply have questions about cremation arrangements, our family is here to help. Please call us at 407-869-8861.